We provide full customer service and support on all the products we sell.
Below are some of the steps to take if you have a question or a problem.
| Technical Support |
Email us at Support Desk |
| Questions on a Product before buying. |
Email the questions to us at Support Desk |
| To Return a Product under our 14 day guarantee |
Email us at Support Desk requesting a RA number and explaining why you want to return it. |
Delivery charges are based upon value and calculated upon placing your order, but as a rough guide most parcels cost NZ$8 for New Zealand shipments and A$10 for Australian shipments. Delivery times are normally next day for NZ, and 3-4 days for Australia.
No GST is charged on shipments and it is the general policy of Australian Customs not to charge GST on imports where the value of the goods is less than $1000 |
